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BS ISO 10001-TC:2020Tracked Changes (Redline) - Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations Tracked Changes (Redline) - Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations |
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BS ISO 10002-TC:2020Tracked Changes (Redline) - Quality management — Customer satisfaction — Guidelines for complaints handling in organizations Tracked Changes (Redline) - Quality management — Customer satisfaction — Guidelines for complaints handling in organizations |
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BS ISO 10003-TC:2020Tracked Changes (Redline) - Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations Tracked Changes (Redline) - Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations |
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BS ISO 10004-TC:2020Tracked Changes (Redline) - Quality management - Customer satisfaction - Guidelines for monitoring and measuring Tracked Changes (Redline) - Quality management - Customer satisfaction - Guidelines for monitoring and measuring |
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BS ISO 10005-TC:2020Tracked Changes (Redline) - Quality management — Guidelines for quality plans Tracked Changes (Redline) - Quality management — Guidelines for quality plans |
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BS ISO 10006-TC:2020Tracked Changes (Redline) - Quality management - Guidelines for quality management in projects Tracked Changes (Redline) - Quality management - Guidelines for quality management in projects |
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BS ISO 10007-TC:2020Tracked Changes (Redline) - Quality management - Guidelines for configuration management Tracked Changes (Redline) - Quality management - Guidelines for configuration management |
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BS ISO 10001:2018Quality management. Customer satisfaction. Guidelines for codes of conduct for organizations Quality management. Customer satisfaction. Guidelines for codes of conduct for organizations |
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BS ISO 10002:2018Quality management. Customer satisfaction. Guidelines for complaints handling in organizations Quality management. Customer satisfaction. Guidelines for complaints handling in organizations |
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BS ISO 10003:2018Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations |
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BS ISO 10004:2018Quality management. Customer satisfaction. Guidelines for monitoring and measuring Quality management. Customer satisfaction. Guidelines for monitoring and measuring |
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BS ISO 10005:2018Quality management. Guidelines for quality plans Quality management. Guidelines for quality plans |
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BS ISO 10006:2017Quality management. Guidelines for quality management in projects Quality management. Guidelines for quality management in projects |
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BS ISO 10007:2017Quality management. Guidelines for configuration management Quality management. Guidelines for configuration management |
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BS ISO 10008:2013Quality management. Customer satisfaction. Guidelines for business-to-consumer electronic commerce transactions Quality management. Customer satisfaction. Guidelines for business-to-consumer electronic commerce transactions |
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DIN ISO 10001Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2018) Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2018) |
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DIN ISO 10002Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018) Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018) |
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DIN ISO 10003Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2018) Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2018) |
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DIN ISO 10004Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2018) Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2018) |
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DIN ISO 10005Quality management systems - Guidelines for quality plans (ISO 10005:2005); Text in German, English and French Quality management systems - Guidelines for quality plans (ISO 10005:2005); Text in German, English and French |
