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21

DIN ISO 10006

Quality management - Guidelines for quality management in projects (ISO 10006:2017); Text in German and English

Quality management - Guidelines for quality management in projects (ISO 10006:2017); Text in German and English

22

DIN ISO 10007

Quality management systems - Guidelines for configuration management (ISO 10007:2003)

Quality management systems - Guidelines for configuration management (ISO 10007:2003)

23

DIN ISO 10008

Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions (ISO 10008:2013); Text in German, English and French

Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions (ISO 10008:2013); Text in German, English and French

24
25

ISO 10001

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations

26

ISO 10002

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

27

ISO 10003

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations

28

ISO 10004

Quality management - Customer satisfaction - Guidelines for monitoring and measuring

Quality management - Customer satisfaction - Guidelines for monitoring and measuring

29

ISO 10005

Quality management - Guidelines for quality plans

Quality management - Guidelines for quality plans

30

ISO 10006

Quality management - Guidelines for quality management in projects

Quality management - Guidelines for quality management in projects

31

ISO 10007

Quality management - Guidelines for configuration management

Quality management - Guidelines for configuration management

32

ISO 10008

Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions

Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions

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