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DIN ISO 10006Quality management - Guidelines for quality management in projects (ISO 10006:2017); Text in German and English Quality management - Guidelines for quality management in projects (ISO 10006:2017); Text in German and English |
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DIN ISO 10007Quality management systems - Guidelines for configuration management (ISO 10007:2003) Quality management systems - Guidelines for configuration management (ISO 10007:2003) |
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DIN ISO 10008Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions (ISO 10008:2013); Text in German, English and French Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions (ISO 10008:2013); Text in German, English and French |
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ISO 10001Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations |
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ISO 10002Quality management - Customer satisfaction - Guidelines for complaints handling in organizations Quality management - Customer satisfaction - Guidelines for complaints handling in organizations |
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ISO 10003Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations |
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ISO 10004Quality management - Customer satisfaction - Guidelines for monitoring and measuring Quality management - Customer satisfaction - Guidelines for monitoring and measuring |
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ISO 10005Quality management - Guidelines for quality plans Quality management - Guidelines for quality plans |
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ISO 10006Quality management - Guidelines for quality management in projects Quality management - Guidelines for quality management in projects |
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ISO 10007Quality management - Guidelines for configuration management Quality management - Guidelines for configuration management |
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ISO 10008Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions |